Building the next generation of Police online forms

Forms are the lifeblood of our digital service to the public.  They allow citizens to interact with us, either giving us or requesting information, often of a sensitive nature.

We are building  our next generation service that is cloud-based to give us the opportunity to deliver a better service to the public whilst harnessing large scale process improvement opportunities within the organisation.

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2016 – Our year review

2016 means our website has hit its third birthday in January 2017.

During 2016 the development team were busy improving some police facing systems, including building our new intranet, but they also spent a good amount of time on the website improving the platform by refining existing functionality (known as refactoring), improving performance and adding new functionality.  The content team also worked on a number of areas to improve the public experience.

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