The Office of the Police and Crime Commissioner (OPCC) for Avon and Somerset has launched a new website, in collaboration with the Police Digital Services (PDS) Team at Avon and Somerset Police.
Category archives: Content
New public facing website launched
Find out how more about our new website
Why is continuous improvement so important?
Everything starts with our users: Who are they? What are their needs? How do we deliver digital solutions to address those needs?
Why we are not using chatbots for our citizens
A number of organisations are either using or exploring using Chatbots for their customers, either as part of their website service or through social media channels.
How we increased jobs and volunteering views by more than 100%
We have recently revamped the jobs and volunteer section on our website with a focus on user needs and user goals.
We’ve won an award for our Intranet
You’ll forgive a bit of self publicity but we have been announced as a winner of the Global Step Two Intranet & Digital Workplace awards.
The Power of Giving Users a Sense of Ownership
There is little that makes someone feel more valued than feeling that their opinion matters. It’s a good feeling and we have seen how that positivity and a resulting sense of ownership can help spread awareness during the rollout of a new enterprise wide intranet platform.
2016 – Our year review
2016 means our website has hit its third birthday in January 2017. During 2016 the development team were busy improving some police facing systems, including building our new intranet, but they also spent a good amount of time on the website improving the platform by refining existing functionality (known as refactoring), improving performance and adding new functionality. The […]
How we used Agile for content management to deliver a successful staff intranet
In this article, we will explore how we used our Agile experience and customer centric approach to run a successful enterprise scale intranet roll out.
Claiming our stations on Google Maps
As part of our new intranet project, we identified that many of our stations on Google Maps featured out of date and incorrect information. We decided to claim our police station listings on Google Maps to provide a better user experience and ensure our officers and staff had accurate information.