2018 – Our Year in Review

This has been our biggest year in terms of the positive impact on our citizens and the force, and we are incredibly proud of this.

How we increased digital service uptake by 144% in 18 months

We have seen significant growth in the use of our online services, by an astonishing 114% in just 18 months. Digital services that launched only 6 months ago are already taking over 50% of reports compared to phone calls on our 101 line. This significant shift has resulted in a big reduction in our 101 […]