As a force, we have nationally, and even internationally, been recognised as leaders with our citizen-facing digital service. This is thanks to the collaborative support we get from teams across the force, a focus on understanding and solving localised citizen’s needs, whilst remaining flexible in our approach to continuous delivery of value. This month we […]
We have recently revamped the jobs and volunteer section on our website with a focus on user needs and user goals.
Earlier this year we started on a journey to significantly enhance our digital services to the public by focusing on building a new online form system. We called this system Formation.
We’ve had a busy few weeks. Our new forms solution has gone live in an initial Beta trial.
Forms are the lifeblood of our digital service to the public. They allow citizens to interact with us, either giving us or requesting information, often of a sensitive nature.
2016 means our website has hit its third birthday in January 2017. During 2016 the development team were busy improving some police facing systems, including building our new intranet, but they also spent a good amount of time on the website improving the platform by refining existing functionality (known as refactoring), improving performance and adding new functionality. The […]
Today we are formalising our “Content Design Principles” and publishing them for other police forces to use should they wish.
So we have been quiet with blog posts for a while. Sorry about that. Things have been super busy and we have been working hard to deliver a range of improvements to the platform. As ever we are using our Agile approach to focus on the biggest value we can deliver in each two-week cycle. We […]
Our site is just about to reach its second birthday. Like last year we review the progress we have made in our goal to deliver the best police digital service around whilst sharing our learning nationally and internationally.
As Google say “Fast is better than slow” and they’re right. We developed the Avon and Somerset Constabulary website using Scrum and in our ‘definition of done’ we had several points covering site performance.