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Category archives: Process

How we used Agile for content management to deliver a successful staff intranet

Officers and staff card sorting

In this article, we will explore how we used our Agile experience and customer centric approach to run a successful enterprise scale intranet roll out.

1st February 20178th February 2019Posted inContent, Intranet, Process

How we halved the time to process on-line crime reports and are on track to halve our FOI requests

So we have been quiet with blog posts for a while. Sorry about that. Things have been super busy and we have been working hard to deliver a range of improvements to the platform. As ever we are using our Agile approach to focus on the biggest value we can deliver in each two-week cycle. We […]

25th May 20168th February 2019Posted inDigitisation, Front End, Process

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Recent articles

  • 2018 – Our Year in Review 14th January 2019
  • How we increased digital service uptake by 144% in 18 months 21st November 2018
  • How we are progressing our Digital Employee Experience (DEX) with decision-making tools, working with HR and online forms. 17th September 2018
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