Today we are formalising our “Content Design Principles” and publishing them for other forces to use should they wish.
These are the principles we have adhered to for the last three years when building and supporting our platform. They compliment our following of the Agile principles.
They ensure we stay focused on user need and use evidence in making our decisions. It helps us continue to focus on our mission to deliver high quality digital services to our citizens through discovering their needs and meeting them wherever possible.
We have plans to share more in the future that will be of use to other forces and agencies. More to follow at a later date.
We would love to hear your feedback.