Formation

Formation is our cloud-based forms system.  The system allows us to quickly deploy web-based forms that integrate with internal systems.

Citizen facing

Citizen facing feature highlights include:

  • Forms easily created without developer input
  • Optional form capabilities
    • Video and image uploads
    • Online payments
    • Embedded maps with address lookup
  • Best practice interface design
  • Mobile first design, optimised for all screen sizes
  • Generation of formatted PDFs for a personal record
  • Dynamic user journey based on answers provided
  • Summary of answers before final submission with the option to change

Administrator facing

Administrator facing feature highlights include:

  • Forms easily created without developer input
  • Automation of data transfer into Business Intelligence system
  • Instant push of data to populate Crime Records Management System
  • Customisable workflow including sending of templated emails
  • Export of single or multiple records to CSV, Excel, and PDF
  • Allocation of work
  • Automatic sign in using cloud-based ADFS
  • Customisable retention periods and automatic clean up of data

The product was built and launched in 2017 by the team.

Technical information

The system is build using Node.js. This was the first product built by the team using this framework.  It is powered by an encrypted NoSQL database, again another first for the team.